If you receive a damaged, defective or incorrect product, we will send a replacement, credit your account or allow you to choose an alternate product.

Tally-Ho Uniforms  will accept returns on our products within 7 days of your receipt of our product. We won’t start the clock until your package(s) are delivered. After 7 days, returns will not be accepted. Any returns must comply with the following return procedure.

Return Procedure

To ensure prompt handling of your request for a refund or replacement, please contact our Service Center at 1-800-871-6606 to obtain your Return Merchandise Authorization (RMA) number and details about your return process. RMA numbers are valid for ten (10) days from date of issuance. We’re sorry, but we will be unable to accept returns without an RMA number.

All items must be in original shipped condition. Please return all products in its original packaging and include all contents, including any paperwork that may have accompanied your shipment. Any items received incomplete will result in a delay or partial refund. Types of damage or missing items that will affect your refund include:

• Original packaging

• Damaged or worn products

• Noticeable cuts, tears, or stains

• Product alterations

We will process your refund, credit, or exchange after we have received and inspected your returned goods. We also request that you return the product prepaid. Should we determine that your product shipment was our error, we will credit your account for the appropriate amount of return shipping cost.  If the refund, credit, or exchange is due to customer reasoning the shipping both ways is the responsibility of the customer.